Thank you for shopping at, your premier destination for adult sex toys. We want to ensure your complete satisfaction with every purchase you make on our website. If you are not entirely satisfied with your purchase, we’re here to help.

30-Day Return Policy:

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Initiate a Return:

To initiate a return, please contact our customer service team at [email protected] within 30 days of receiving your item. Our team will guide you through the return process and provide you with a return authorization (RA) number, which must be included with your returned item.

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.


Please note that certain items are not eligible for return or refund due to hygiene reasons. These items include, but are not limited to, intimate apparel, lingerie, and products that have been opened or used. Additionally, any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return or refund.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately so we can resolve the issue. We may require photo evidence of the damage or defect to process your refund or replacement.

Contact Us:

If you have any questions about our return and refund policy, please contact our customer service team at [email protected] We are here to assist you and ensure your shopping experience with is enjoyable and hassle-free.

Changes to This Policy: reserves the right to update or change this return and refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates or changes.

By making a purchase on, you agree to abide by the terms and conditions outlined in this return and refund policy.

Last updated: Apr 2024

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